Why Neptune Chempastel
During the past 19 years, our Organization grew from the start-up water treatment chemicals trading business to the guest oriented production house for various water treatment solutions. Our team can analyze, interpret & solve the entire system problems related to water.
We offer wide product range to develop the right solution for the needs & concern of the customer. We also conduct study & analysis to gauge the problem & to develop the right solution specific as per the requirement. Our Main focus is on to solve and prevent water treatment and process related problems. We do this by developing and implementing integrated solutions that improve our customers' products and positively impact their operations through greater asset reliability, decreased total cost of operation, improved operating and production efficiencies & minimized environmental, health and safety concern.
Our Customer Care Concept
- Initiative & Involvement with our Customers.
- Measuring the problem & Making Solutions.
- Perfection in our Process & Performance
- Awareness to our customer & Attitude to support
- Cost Effectiveness (Max. Advantage) & Communication
- Timely & Prominent Quality Service.
Our Organization standard related to quality management
- It is based on eight quality management principles (all fundamental to good business practice):
- Customer focus
- Leadership
- Involvement of people
- Process approach